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I recently had the opportunity to try out SageMailer, an Amazon feedback service that promises to help sellers increase their product reviews and seller feedback.
As an Amazon seller myself, I was curious to see if this service would live up to its claims. There’s a few different Amazon feedback software companies on the market now, but SageMailer is highly rated.
After using SageMailer for a few weeks, I can say that I was impressed with the results. The service is easy to use and offers a variety of features that allow sellers to customise their feedback requests. Additionally, SageMailer provides detailed analytics that help sellers track their progress and identify areas for improvement.
Overview
As an Amazon seller, I know the importance of feedback and reviews from customers. That’s why I decided to try out SageMailer, an Amazon feedback service that promises to help sellers get more feedback and reviews for their products.
SageMailer is an app that helps sellers automate their feedback campaigns and manage customer reviews. It offers a range of features, including email templates, A/B testing, and automation, to help sellers improve their feedback and reviews on Amazon.
One of the things I like about SageMailer is its user-friendly interface. It’s easy to navigate and set up email campaigns, and the app provides detailed analytics on the performance of your campaigns. I also appreciate the ability to customise email templates and use dynamic tags to personalise messages for each customer.
SageMailer offers a range of pricing plans to suit different needs and budgets. There’s a free plan for small sellers, as well as paid plans with more advanced features for larger sellers. Customer service is also available to help with any issues or questions.
Overall, I’ve found SageMailer to be a useful tool for managing feedback and reviews on Amazon. It’s helped me to automate my feedback campaigns and improve my seller rating and customer trust. If you’re looking for a feedback service for your Amazon business, SageMailer is definitely worth considering.
Features
As an Amazon Feedback Service, SageMailer offers a variety of features to help sellers improve their feedback and reviews on Amazon. Here are some of the key features that make SageMailer stand out:
Campaign Creation
SageMailer’s campaign creation tool allows me to create customised email templates to send to customers after they make a purchase. These templates can be tailored to include specific information about the product, delivery settings, and more. I can also use dynamic tags to personalise the emails with the customer’s name, order number, and other relevant details.
Automation
SageMailer’s automation feature allows me to put my feedback requests on autopilot. I can set up triggers to send emails at specific times, such as after the product has been delivered or after a certain number of days has passed. This saves me time and ensures that every customer receives a feedback request.
Feedback Monitoring
SageMailer’s feedback monitoring feature allows me to keep track of my reviews on Amazon. I can view my seller rating, customer reviews, and star ratings all in one place. This helps me stay on top of my feedback and respond to any negative reviews in a timely manner.
Overall, SageMailer is a great feedback service for small sellers who want to automate their feedback requests and improve their seller rating and customer reviews on Amazon. The customer support is also excellent, and the service is available in multiple languages for European marketplaces. With unlimited ASINs and customisation options, SageMailer is a top choice for sellers looking for a reliable and affordable feedback service.
Campaign Creation
Creating a campaign with SageMailer’s Amazon Feedback Service is a breeze. As soon as I logged into the platform, I was able to easily navigate to the campaign creation section.
SageMailer offers a variety of email templates to choose from, making it easy to craft a professional-looking email that will catch the attention of my customers. I was able to customize the templates to fit my brand’s voice and style, and even add my own images and logos.
One feature that I found particularly useful was the A/B testing option. This allowed me to test different subject lines and email content to see what resonated best with my customers.
SageMailer also offers buyer-seller messaging, which allows me to communicate directly with my customers to address any concerns or questions they may have. This has been a great way to build trust and improve my seller rating.
I also appreciate that SageMailer allows me to create campaigns for unlimited ASINs, which has saved me time and hassle.
Negative reviews can be detrimental to a seller’s rating, so I was pleased to see that SageMailer’s feedback service includes a feature to address negative reviews. The platform allows me to quickly respond to negative reviews and offer solutions to any issues the customer may have had.
SageMailer’s feedback service is also available in multiple languages, making it easy to reach customers in European marketplaces. The platform also offers VAT invoicing, which has been a huge help for my business.
Overall, I’ve found SageMailer’s Amazon Feedback Service to be an excellent tool for improving my seller rating, getting more customer reviews, and receiving valuable product feedback.
Automation
One of the standout features of SageMailer as an Amazon Feedback Service is its automation capabilities. With autopilot and trigger options, I can automate requests for feedback and reviews, saving me time and effort.
I appreciate the dynamic tags feature, which allows me to personalise emails with the buyer’s name and other relevant details. It makes the emails feel more personalised and increases the chances of getting a response.
The email automation function is also handy, as it allows me to set up auto email responders. I can specify specific days of the week and times to send emails, which is useful for targeting shoppers at the right time.
Compared to its competitors, SageMailer’s automation features are robust and easy to use. The buyer messages management interface is intuitive, and I can quickly set up and manage my automated campaigns.
Overall, I’m impressed with SageMailer’s automation capabilities. It has helped me streamline my feedback and review requests, and I’ve noticed an increase in responses since using the service. Anna, the support agent, was also helpful in answering my questions about the automation features.
Feedback Monitoring
As an Amazon seller, I understand the importance of feedback and reviews for my products. That’s why I decided to try out SageMailer, an Amazon feedback service that promises to help sellers get more organic reviews and monitor their feedback.
With SageMailer, I can easily track all my orders and see if any negative feedback has been left by customers. The feedback monitoring feature allows me to keep an eye on my seller ratings and address any issues that customers may have had with my products or delivery settings.
One of the things I like about SageMailer is the request a review button, which makes it easy for me to ask customers to leave a review for my products. This has helped me get more organic reviews, which is great for small sellers like me who don’t have a lot of reviews yet.
The feedback service also provides me with insights into my competitors and their star ratings, which is useful for understanding my position in the market. I can use this information to improve my products and customer service and stay ahead of the competition.
Overall, I have found SageMailer to be a helpful tool for monitoring my feedback and getting more reviews for my products. It has helped me improve my seller ratings and build trust with my customers.
Pricing
When it comes to pricing, SageMailer offers a range of paid plans to suit different needs and budgets. As an Amazon Feedback Service, SageMailer’s pricing is based on the number of emails you send per month.
The plans start at £19.99 per month, which includes up to 500 emails. If you need to send more emails, there are higher tiers available, with prices ranging from £29.99 to £99.99 per month.
One thing I appreciate about SageMailer’s pricing is that they don’t lock you into a long-term contract. All of their plans are billed monthly, so you can cancel or change your plan at any time.
Another great feature is that SageMailer offers a 21-day free trial, which gives you plenty of time to test out the service before committing to a paid plan.
Overall, I think SageMailer’s pricing is fair and competitive, especially considering the features and benefits they offer as an Amazon Feedback Service.
Customer Support
As a user of SageMailer, I was impressed with their customer support. They offer several support channels, which made it easy for me to get in touch with them whenever I needed help.
Support Channels
SageMailer offers support through email and live chat. I found their live chat to be particularly helpful as I was able to get my questions answered quickly. They also have a comprehensive FAQ section on their website, which covers most of the common questions that users might have.
Preferred Language
I was pleased to see that SageMailer offers support in several languages. They have a multilingual support team that can assist users in English, German, French, Spanish, and Italian. This was helpful for me as English is not my first language, and I was able to get support in my preferred language.
European Marketplaces
SageMailer is well-suited for European marketplaces, and their customer support reflects this. They have a good understanding of the European marketplaces and the specific requirements that sellers need to meet. This was helpful for me as I sell across multiple European marketplaces, and I needed a service that could cater to my needs.
Overall, I was impressed with the level of customer support offered by SageMailer. They were quick to respond to my queries, and their multilingual support team was a big plus for me.
Company
As I was researching SageMailer, I was interested to learn more about the company behind the Amazon feedback service. SageMailer is owned by a UK-based company called Sage Innovations Ltd. The company was founded in 2015 and has since grown to become a leading provider of feedback management software for Amazon sellers.
Sage Innovations Ltd is registered in the UK and is fully VAT registered. This means that they provide VAT invoices for all of their services, which is important for Amazon sellers who need to keep accurate records for tax purposes.
VAT Invoices
As an Amazon seller myself, I appreciate the importance of having accurate VAT invoices. Sage Innovations Ltd provides VAT invoices for all of their services, including SageMailer. This means that I can easily keep track of my expenses and ensure that I am meeting my tax obligations.
The VAT invoices are easy to access and download from the SageMailer dashboard. They include all of the necessary information, such as the company name, address, and VAT number. This makes it easy for me to keep accurate records and stay on top of my finances.
Overall, I am impressed with Sage Innovations Ltd and their commitment to providing high-quality services for Amazon sellers. The fact that they provide VAT invoices shows that they take their responsibilities seriously and are committed to helping their customers succeed.
Final Thoughts
Overall, I was impressed with SageMailer’s Amazon feedback service. It offered a range of useful features that helped me to manage my Amazon feedback effectively.
The dashboard was easy to navigate, and the graphs and charts gave me a clear overview of my feedback ratings. I also appreciated the ability to filter feedback by product, date, and rating.
The email templates were well-designed and professional-looking, and I was able to customise them to suit my brand. The automated follow-up emails were a great feature, and I found that they helped to increase my feedback ratings.
The pricing was reasonable, and I appreciated the flexibility of the plans. However, it would have been helpful to have a free trial period to test out the service before committing to a paid plan.
Overall, I would recommend SageMailer to any Amazon seller looking for an effective feedback management solution.
Frequently Asked Questions
How does SageMailer help with Amazon feedback?
SageMailer is an Amazon feedback service that helps sellers improve their product rating and increase their sales. SageMailer automates the process of requesting feedback from buyers and helps sellers manage their feedback requests and reviews. With SageMailer, sellers can easily monitor their feedback and respond to negative reviews promptly.
What are the benefits of using SageMailer for Amazon feedback?
SageMailer offers several benefits for sellers who want to improve their Amazon feedback. Some of the benefits of using SageMailer include:
- Increased product rating
- Improved customer satisfaction
- Increased sales
- Automated feedback requests
- Customisable templates
- Feedback monitoring and management
Can SageMailer automate Amazon review requests?
Yes, SageMailer can automate Amazon review requests. Sellers can set up automated email campaigns to request feedback from buyers after a purchase. SageMailer also offers customisable templates that sellers can use to create personalised feedback requests.
Is SageMailer a free Amazon feedback tool?
No, SageMailer is not a free Amazon feedback tool. SageMailer offers various pricing plans based on the number of orders and emails per month. Sellers can choose a plan that suits their needs and budget.
How does SageMailer compare to Feedback Express?
SageMailer and Feedback Express are both Amazon feedback services that help sellers improve their product rating and increase their sales. However, SageMailer offers more customisation options and feedback management features than Feedback Express. SageMailer also offers more pricing plans, which makes it more flexible for sellers with different needs and budgets.
What is the process for submitting feedback to Amazon using SageMailer?
To submit feedback to Amazon using SageMailer, sellers need to follow these steps:
- Set up an account with SageMailer
- Connect their Amazon seller account to SageMailer
- Create a feedback request template
- Set up an automated email campaign to request feedback from buyers
- Monitor their feedback and respond to negative reviews promptly
Overall, SageMailer is a useful tool for sellers who want to improve their Amazon feedback and increase their sales. With its customisable templates, automated email campaigns, and feedback management features, SageMailer makes it easy for sellers to request feedback from buyers and manage their feedback requests and reviews.
